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Lobby VPN

Privacy Policy

Last updated: November 2025

Welcome to Lobby VPN ("we," "us," or "our"). Protecting your privacy and ensuring transparency about how we handle your data is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our apps, websites, and services.

1. Information We Collect

We do not collect or log any user browsing activity, connection timestamps, or IP addresses used to access specific websites or services.

However, to maintain and improve our service, we may collect the following minimal information:

  • Account Information: Email address, username, and encrypted password for account creation and management.
  • Payment Information: Processed securely through third-party gateways (Stripe, PayPal, or App Store billing). We do not store full payment details.
  • Diagnostic Data (Optional): Anonymous crash reports and speed metrics to enhance performance. Users can disable diagnostic data collection at any time.

2. How We Use Your Information

We use collected data solely to:

  • Provide and maintain our VPN services.
  • Process payments and manage subscriptions.
  • Improve the performance and stability of our apps.
  • Communicate updates, new features, or support responses.

3. No Activity or Connection Logs

Lobby VPN follows a strict no-logs policy. We never record, monitor, or share your online activities. This includes no storage of:

  • Browsing history
  • DNS queries
  • Traffic destination or metadata

4. Data Security

We use advanced encryption protocols and secure servers to safeguard your information. Access to personal data is strictly limited to authorized personnel under confidentiality agreements.

5. Cookies

Our website may use cookies to enhance the user experience, store session preferences, and analyze website performance. You can manage or disable cookies through your browser settings.

6. Third-Party Services

We may use trusted third-party analytics or payment processors. Each third-party service complies with international privacy regulations (GDPR/CCPA).

7. Data Retention

Account and billing data are retained only for as long as necessary to provide service and meet legal obligations. Users may request deletion of their account and all associated data at any time.

8. Your Privacy Rights

Depending on your location, you have the right to:

  • Access and request copies of your personal data.
  • Request correction or deletion of information.
  • Withdraw consent to data processing.

Please contact [email protected] for any privacy requests.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any major changes will be communicated via email or posted on our website.

10. Contact

For questions or concerns regarding this Privacy Policy, please reach us at: